Recordkeepers FAQ’s

How are providers notified that participant repayments are made in a timely manner?

Leveraging the integration between MyPlanLoan and industry leading recordkeeping systems, all the loan balance and payment information is still available to you via your recordkeeping system even though you're no longer processing the loans. Also, MyPlanLoan 's thorough payment collection process includes flexible reporting capabilities to plan sponsors, including duplication of delinquent payment reminders via hardcopy or file.